Question 1

What is Hosting?

Accepted Answer

Hosting is a container to store data and information needed by a website and application so that it can be accessed via the Internet / Cloud. The data here can be in the form of files, images, emails, applications/programs/scripts and databases.

Question 2

Are Addon Features Available for Hosting?

Accepted Answer

Of course it's available, but this feature only applies to Business Pro packages and above, you can add addon features according to your needs.To get it, please send a Ticket related to this to IDCloudHost through the Client Area.

Question 3

What is Hosting Capacity (Storage)?

Accepted Answer

Hosting Capacity (Storage) is the amount of quota to place files in your hosting account, this capacity includes EMAIL, FTP, DATABASE capacity, but cPanel log files and statistics are not included in the calculation of your hosting capacity.

Question 4

How to Increase Hosting Capacity (Upgrade)?

Accepted Answer

You can upgrade or downgrade in the IDCloudHost Client Area with an easy and fast process. If you need manual assistance, don't forget to send a ticket regarding this.For further information, please refer to the following tutorial:  https://idcloudhost.com/panduan/cara-upgrade-dan-downgrade-hosting/

Question 5

How to Choose the Right Hosting?

Accepted Answer

Choose according to your needs in terms of service, capacity, and special specifications needed for your Website and Application needs. For more information, you can read this guide https://idcloudhost.com/panduan/memilih-hosting/

Question 6

How to Move from Other Hosting to IDCloudHost?

Accepted Answer

Start by registering your account at IDCloudHost first, then follow this guide: https://idcloudhost.com/panduan/cara-migrasi-hosting-ke-idcloudhost/.As information, you will get FREE transfer service and assisted by the IDCloudHost team.

Question 7

How to Make Payment for Hosting Purchase at IDCloudHost?

Accepted Answer

Payment is very easy. Just choose the desired hosting. Then login or register at IDCloudHost. Then there will be a payment billing invoice.Complete information regarding payment can be checked on the following page:  https://idcloudhost.com/pembayaran/

Question 8

What If I Already Have a Domain at Another Provider?

Accepted Answer

Of course, you just need to set your DNS according to the hosting you ordered at IDCloudHost. If you need further assistance regarding this, don't hesitate to contact the CS team on the Website or send a Ticket to be assisted by the IDCloudHost team.

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